Privacy Policy

Effective Date: September 25, 2026

This Privacy Policy applies to:

(collectively, the "Websites")

and to VonOstir Innovation Services, P.L.L.C. ("VonOstir," "we," "our," or "us").

Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, protect, and process information obtained through our Websites, online services, communications, and related interactions.

Because VonOstir Innovation Services, P.L.L.C. provides behavioral health, professional consulting, training, educational, and related services, certain information may also be protected under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), applicable federal regulations, and Florida law.

This Privacy Policy applies to our Websites and online activities. Protected Health Information (PHI) generated during the provision of clinical services is governed primarily by our Notice of Privacy Practices and applicable HIPAA requirements.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide, including:

Name
Email address
Telephone number
Mailing address
Information submitted through contact forms
Appointment requests
Service inquiries
Payment information when purchasing products or services
Professional credentials when registering for training programs or events

We may also collect information you choose to provide regarding:

Services requested
Areas of clinical or professional interest
Demographic information
Program participation

Please do not submit confidential clinical information, medical records, or sensitive health information through general website contact forms unless specifically instructed to do so through a secure method.

PROTECTED HEALTH INFORMATION (HIPAA)

If you become a client, patient, supervisee, consultee, or participant in services provided by VonOstir Innovation Services, P.L.L.C., we may collect information that constitutes Protected Health Information (PHI) under HIPAA.PHI is maintained and protected in accordance with:

HIPAA Privacy Rule
HIPAA Security Rule
HIPAA Breach Notification Rule
Applicable Florida healthcare privacy laws
Professional ethical standards

The collection, use, disclosure, amendment, access, and protection of Protected Health Information are addressed in our separate Notice of Privacy Practices (NPP), which is provided to clients at the initiation of services when required.

INFORMATION AUTOMATICALLY COLLECTED

When you visit our Websites, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Referring websites
Date and time of access
Pages viewed
Website usage statistics

This information helps us:

Operate and secure the Websites
Improve functionality and user experience
Monitor website performance
Prevent fraud and unauthorized access
Comply with legal obligations

COOKIES AND TRACKING TECHNOLOGIES

Our Websites may use:

Cookies
Analytics tools
Security monitoring technologies
Session management technologies

These tools help us understand how users interact with our Websites and improve performance.You may disable cookies through your browser settings; however, certain website features may not function properly.

HOW WE USE INFORMATION

We may use your information to:

Respond to inquiries
Provide requested services
Schedule appointments
Deliver educational content
Process payments
Improve our services
Maintain website security
Comply with legal obligations
Send important notifications regarding services
Communicate about training, events, products, or resources

We only use information in ways reasonably necessary to provide and improve our services.

SHARING OF INFORMATION

We do not sell, rent, or trade personal information.Information may be disclosed:

To service providers who perform services on our behalf
To HIPAA-compliant business associates where applicable
To payment processors
To technology vendors supporting our operations
As required by law
In response to court orders, subpoenas, or legal processes
To protect the safety, rights, or property of our organization or others
To respond to emergencies involving serious threats to health or safety

Any vendors with access to Protected Health Information are required to comply with applicable HIPAA Business Associate Agreement requirements.

MOBILE AND SMS PRIVACY

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.Text messaging originator opt-in data, SMS consent, and related information will not be sold or shared with third parties.By providing your mobile number and opting into text communications, you consent to receive messages regarding:

Appointments
Service updates
Reminders
Administrative communications

Message and data rates may apply.Message frequency varies.You may:

Reply STOP to unsubscribe
Reply HELP for assistance

Opting out of SMS messages may affect our ability to provide certain appointment-related communications.

EMAIL COMMUNICATIONS

We may send emails regarding:

Requested services
Appointment information
Program updates
Educational resources
News and announcements

You may opt out of marketing communications at any time by:

Clicking the unsubscribe link
Contacting us directly
Replying STOP where supported

Transactional and administrative communications related to services may still be sent when necessary.

CHILDREN'S PRIVACY

Our Websites are not intended for children under the age of 13.We do not knowingly collect personal information from children under 13 through our Websites without appropriate parental consent.If we learn that information from a child under 13 has been submitted without authorization, we will take reasonable steps to delete such information.

SECURITY OF INFORMATION

We maintain reasonable administrative, technical, and physical safeguards designed to protect information from:

Unauthorized access
Improper disclosure
Misuse
Alteration
Destruction

However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.Users submitting information online do so at their own risk.

YOUR PRIVACY RIGHTS

You may have the right to:

Request access to personal information we maintain
Request correction of inaccurate information
Withdraw consent where applicable
Request deletion of eligible personal information
Limit certain uses of your information
Opt out of marketing communications

Certain information may be retained as required by:

HIPAA
Florida law
Professional licensing requirements
Record retention regulations
Contractual obligations
Legitimate business purposes

DO NOT USE MY INFORMATION

Individuals may request that VonOstir Innovation Services, P.L.L.C. not use their personal information for marketing, promotional, or non-essential business purposes.To submit a "Do Not Use My Information" request, please contact:

Email:info@vonostir.com

Subject Line: "Do Not Use My Information Request"Your request may include:

Name
Email address
Phone number
Description of the request

Upon verification of your identity, we will honor your request to the extent permitted by law and applicable professional obligations.Please note that we may still use information necessary to:

Provide requested services
Maintain records required by law
Process transactions
Comply with regulatory requirements
Protect against fraud or security threats

RIGHT TO REQUEST DELETION

Upon receipt of a verifiable request, we will evaluate and respond to requests for deletion of personal information as required by applicable law.We may retain information when necessary to:

Complete requested services
Comply with legal obligations
Maintain healthcare records required by law
Resolve disputes
Enforce agreements
Protect security and integrity
Meet professional licensing and ethical requirements

LINKS TO OTHER WEBSITES

Our Websites may contain links to third-party websites.We are not responsible for:

Content
Security practices
Privacy policies

of external websites.We encourage users to review the privacy policies of any website they visit.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.Changes will be posted on:

The updated Effective Date will be posted at the top of this Policy.Continued use of the Websites after revisions constitutes acceptance of the updated Privacy Policy.
CONTACT USIf you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:VonOstir Innovation Services, P.L.L.C.Email: info@vonostir.comPhone:

(904) 290-4601

Websites:

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